Today we’re going to show you a few ways in which you can check your PC for errors and fix them. We’ll cover some basic troubleshooting techniques that will help provide the best possible experience as well as avoid any potential problems before they start happening.
The “testing method examples” is a list of methods that have been tested to fix the issue. The methods are as follows:
Constantinescu, Vlad
VPN Expert & Privacy Advocate
Vlad has a degree in Animal Husbandry and Livestock Management, but he’s now obsessed with all things digital, from testing applications to writing in-depth evaluations. He worked as a… for three to four years. Continue reading
Date last updated: May 13, 2022
Date published: June 2020
- Packet loss is a common occurrence in networking that occurs when one or more data packets fail to reach their intended destination.
- Although there are a variety of causes for packet leakage, one one exceeds them all: network congestion.
- Using a VPN to route your traffic or manually troubleshooting the problem.
- See our suggestions for the best VPN for Comcast and learn how to perform these things step by step.
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Packet loss is a common occurrence in networking that occurs when one or more data packets fail to reach their intended destination.
As a consequence, the server sends you a desync, which may or may not effect your entire online experience, depending on how severe it is.
The disadvantage of packet loss is that it may be caused by a wide range of events.
Everything from ancient Ethernet connections to network congestion to obsolete network device drivers may contribute to packet loss.
What causes packet loss on Comcast?
Although there are a variety of causes for packet leakage, one one exceeds them all: network congestion. The good news is that if this is the case, you won’t have to do anything since it will resolve itself over time.
However, the bad news is that you may not always be able to wait it out.
Comcast is the sole high-speed Internet provider in many places, and many people choose it when signing up for an Internet subscription package.
That’s why you can encounter packet loss during busy hours, although the problem will eventually resolve itself.
The majority of servers are built to withstand some heat. If bandwidth use is significant, even a server running at half capacity (50 out of 100 maximum connections, for example) might leak packets.
That’s why ISPs often limit bandwidth to save money and allow their servers to handle more customers at the price of performance.
How can I check for Comcast packet loss?
1. Using the built-in tools in Windows
- Activate the enhanced CMD instance (administrator rights)
- Choose a website to ping (google.com, for instance)
- Note the IP address of the webpage.
- Run x.x.x.x pathping (replace x.x.x.x with the IP address of the website above)
- Wait until the test is finished.
- Locate the hop that is leaking packets if there is packet loss.
2. Using the Ookla Speedtest Windows program
- Install the Speedtest by Ookla Windows 10 app.
- Start it up.
- Permit the app to access your location (more accurate results)
- Select the Go option.
- Wait till the speed test is finished.
- Select the More option.
- From the list, choose the finished test.
- Examine the packet loss rate.
3. Make use of third-party sites
- Visit the online Packet Loss Test tool.
- Configure the test parameters (packet size, frequency, duration, delay)
- Wait after pressing the Start Test button.
- Examine the findings (packet loss during upload/download, late packets, total packet loss).
- Examine the average delay and jitter numbers as well.
Although all of the tests above provide correct packet loss test results, only the manual test (using pathping) also displays the hops and their respective packet loss values.
It may not seem critical at first, but you can’t find a packet leak on your connection until you know which hop is really leaking packets.
Fix for Comcast packet loss
1. Use a virtual private network (VPN).
- Private Internet Access may be downloaded.
- It should be installed on your computer.
- Start it up. and log into your account
- Choose a fast server to connect to (choose a low ping one)
- Perform any of the tests listed above.
- Check to see whether the issue still exists.
Kape Technologies’ Private Internet Access is an excellent all-around VPN. It can fast fix packet loss and high ping problems, but there is a catch.
The problem must be on your ISP’s end for this simple remedy to work.
In this scenario, if you’re certain that your packet loss is caused by Comcast and not by obsolete equipment or drivers, go ahead and give it a go. You could be pleasantly surprised.
However, a reliable VPN may do more than just that. It may also provide you with much-needed privacy, encrypt your connection, and even allow you to bypass any geo-restrictions.
If you want to learn more about dependable VPN choices, see our guide to the best VPNs for packet loss reduction.
2. Perform some troubleshooting by hand
- Run a pathping test to pinpoint the source of the packet loss.
- On your end of the connection, inspect and repair any defective components (PC, cables, drivers, router)
- Attempt to restart our router.
- If feasible, connect directly to your modem or phone line.
- Instead of using wifi, use a cable connection (Wi-Fi often leaks packets)
- Call Comcast and see what they can do to help with the problem.
- If at all possible, avoid peak hours.
- If feasible, upgrade to a better Internet subscription package.
Learn more about this subject.
It is possible to resolve Comcast packet loss.
Overall, network congestion is likely to blame if you suffer sporadic packet loss with Comcast. Look for a specific window when packet loss happens and execute a test to isolate this cause.
Users of Comcast’s subsidiary Internet Service Provider are also affected. If you’re one of them and need help, check out our tutorial on how to remedy Xfinity packet loss.
You may sometimes utilize a VPN to improve packet loss, particularly if it happens on your ISP’s end. However, you must personally troubleshoot your side of the connection, piece by piece, to ensure that the problem is not on your end.
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